Use memory well

Ask what is current, then ask why

Current information tells you what should guide a job now. Evidence explains what was said, decided or changed, including earlier wording. Your Mensara Mind can keep both. Use this guide to ask the right question and avoid treating an old or unresolved claim as today’s guidance.

Contents

Ask what applies now

Name the person, record, place and time relevant to the task. Ask your agent for the current answer and the records that support it. In the Mind’s memory areas (the core, recalls, archival and review-queue folders), each entry has its own status, and entries that are waiting for approval, expired, superseded, conflicted or malformed can be excluded from current answers. “Waiting for approval” there means a saved entry that has not been approved yet; a proposed change held for review has not been saved at all. An entry also expires on a schedule: its time limit runs from the date it was last verified or created, and it leaves current answers when the limit passes. That filtering does not establish that no earlier evidence exists.

Ordinary notes elsewhere do not have this lifecycle. Check the record’s own wording, date and evidence rather than assuming every saved sentence is current.

Ask why something changed

For a historical question, ask for the supporting evidence and the relevant period. Your agent can read the history it is authorised to use, including earlier statements where available. Earlier wording explains an earlier state; it does not replace the current rule.

For an illustrative policy change, read the earlier policy, the decision that changed it and the current policy. Keep the dates and scopes attached to each claim. Activity and history distinguishes a saved change from evidence that the underlying event happened.

Earlier evidence and current guidance

Which version answers the question you are asking?

Earlier wording records what was stated then. A later decision can explicitly change the guidance. The current record should reflect that accepted change and preserve its supporting evidence. Read current guidance for a current task and earlier evidence for a historical question; a later timestamp alone does not settle a conflict.

Handle a conflict openly

If two sources disagree, say what each records and whether a later decision explicitly settles it. A later timestamp alone does not prove that one claim superseded another. Ask an authorised person to resolve an unsettled decision, then save the decision and supporting source through the correction process.

Respect an excluded record

A current-view exclusion is a reason to stop using that claim as current guidance. It is not an instruction to search historical evidence for a way around an access restriction or deletion. Ask a historical question only when the job requires it and the records are within your access.

Current answers are the default: reading and searching use the current view unless a request asks for evidence. A read of a record held out of the current view returns a specific "not current" result with reasons, which differs from a permission refusal, and a search may simply leave such a record out. Read the result rather than assuming a boundary. If you cannot tell which applies, ask the owner or an admin rather than assuming.

Keep the next answer useful

When a record needs review or has passed its time limit, identify what must be checked and who can decide it. Preserve the source and the earlier state. Then read the saved result so a later answer can distinguish accepted guidance from a proposal still waiting.

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# Ask what is current, then ask why

Content updated 29 October 2026.

Guides · Use memory well · [How it works](https://www.mensara.ai/how-it-works)

Current information tells you what should guide a job now. Evidence explains what was said, decided or changed, including earlier wording. Your Mensara Mind can keep both. Use this guide to ask the right question and avoid treating an old or unresolved claim as today’s guidance.

[Page as Markdown](https://www.mensara.ai/how-it-works/current-and-evidence.md)

[Operating procedure](https://www.mensara.ai/how-it-works/memory-views-procedure)

## Ask what applies now

Name the person, record, place and time relevant to the task. Ask your agent for the current answer and the records that support it. In the Mind’s memory areas (the core, recalls, archival and review-queue folders), each entry has its own status, and entries that are waiting for approval, expired, superseded, conflicted or malformed can be excluded from current answers. “Waiting for approval” there means a saved entry that has not been approved yet; a proposed change held for review has not been saved at all. An entry also expires on a schedule: its time limit runs from the date it was last verified or created, and it leaves current answers when the limit passes. That filtering does not establish that no earlier evidence exists.

Ordinary notes elsewhere do not have this lifecycle. Check the record’s own wording, date and evidence rather than assuming every saved sentence is current.

## Ask why something changed

For a historical question, ask for the supporting evidence and the relevant period. Your agent can read the history it is authorised to use, including earlier statements where available. Earlier wording explains an earlier state; it does not replace the current rule.

For an illustrative policy change, read the earlier policy, the decision that changed it and the current policy. Keep the dates and scopes attached to each claim. [Activity and history](https://www.mensara.ai/how-it-works/activity-history) distinguishes a saved change from evidence that the underlying event happened.

### Earlier evidence and current guidance

Which version answers the question you are asking?

Earlier wording records what was stated then. A later decision can explicitly change the guidance. The current record should reflect that accepted change and preserve its supporting evidence. Read current guidance for a current task and earlier evidence for a historical question; a later timestamp alone does not settle a conflict.

## Handle a conflict openly

If two sources disagree, say what each records and whether a later decision explicitly settles it. A later timestamp alone does not prove that one claim superseded another. Ask an authorised person to resolve an unsettled decision, then save the decision and supporting source through [the correction process](https://www.mensara.ai/how-it-works/suggest-a-correction).

## Respect an excluded record

A current-view exclusion is a reason to stop using that claim as current guidance. It is not an instruction to search historical evidence for a way around an access restriction or deletion. Ask a historical question only when the job requires it and the records are within your access.

Current answers are the default: reading and searching use the current view unless a request asks for evidence. A read of a record held out of the current view returns a specific "not current" result with reasons, which differs from a permission refusal, and a search may simply leave such a record out. Read the result rather than assuming a boundary. If you cannot tell which applies, ask the owner or an admin rather than assuming.

## Keep the next answer useful

When a record needs review or has passed its time limit, identify what must be checked and who can decide it. Preserve the source and the earlier state. Then read the saved result so a later answer can distinguish accepted guidance from a proposal still waiting.

## Related

- [Ask to see the source behind an answer](https://www.mensara.ai/how-it-works/maps-and-navigation)
- [Correct saved information in your Mind](https://www.mensara.ai/how-it-works/suggest-a-correction)
- [Understand activity and the history of a change](https://www.mensara.ai/how-it-works/activity-history)

Previous page: [Start from what’s already decided](https://www.mensara.ai/how-it-works/carry-context)

Next page: [Ask to see the source behind an answer](https://www.mensara.ai/how-it-works/maps-and-navigation)

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